Cover image for Crucial conversations : tools for talking when stakes are high
Crucial conversations : tools for talking when stakes are high
Title:
Crucial conversations : tools for talking when stakes are high
ISBN:
9780071401944
Publication Information:
New York : McGraw-Hill, c2002.
Physical Description:
xv, 240 p. : ill. ; 23 cm.
Abstract:
Offers techniques for communicating effectively in difficult and important situations to achieve positive results.
Electronic Access:
Contributor biographical information
Publisher description http://www.loc.gov/catdir/bios/mh041/2002001129.html
http://www.loc.gov/catdir/description/mh021/2002001129.html
Format:
Book

Lists that include this item