Crucial conversations : tools for talking when stakes are high
by
 
Patterson, Kerry, 1946-

Title
Crucial conversations : tools for talking when stakes are high

Author
Patterson, Kerry, 1946-

ISBN
9780071401944

Publication Information
New York : McGraw-Hill, c2002.

Physical Description
xv, 240 p. : ill. ; 23 cm.

Abstract
Offers techniques for communicating effectively in difficult and important situations to achieve positive results.

Subject Term
Interpersonal communication.
 
Interpersonal relations.

Added Author
Patterson, Kerry, 1946-

Electronic Access
Contributor biographical information
 
Publisher description http://www.loc.gov/catdir/bios/mh041/2002001129.html
 
http://www.loc.gov/catdir/description/mh021/2002001129.html

Format
Book


Material TypeShelf NumberBarcodeLibraryStatus
BookSELF GROWTH 153.6 CRUC32530606170197Main JCPLAdult Nonfiction Area